Your questions, answered.

Choose where your students are now in the Bring your studio over step, and upload the files it asks for. Teachers, students, families, lesson types, prices and lesson history come across, and you check everything before it's saved. Any spreadsheet works too: the columns are matched for you.

Yes. Nothing about MyVocalStudio touches your old account. Set up here, check everything looks right, then move your students across on your own schedule.

No. Your data exports from Settings in one click, as spreadsheets you can open anywhere.

Only if you choose Solo or Ensemble, and not before your 30-day trial ends. Your first teacher is always free, with no card needed.

Every active teacher on your roster, including one on break. Deactivate a teacher and they stop counting. Staff who don't teach are free. Solo is $10 a month for one teacher. Ensemble is $16 for two, plus $6 for each extra, and the total never goes above $39.

Not if you deactivate them for the season. A deactivated teacher stops counting toward your bill, keeps their students, lessons and pay history, and can be reactivated the day they're back. On break is for a short pause: the teacher keeps their login and booked lessons, so they still count toward your plan.

You keep paying for them until the end of that billing period. There's no partial refund for the rest of the month.

Any time, with no notice period.

Yes, and both sides earn. A studio that signs up through your link gets an extra month of trial. When it has taught 5 lessons, you each get a $20 credit toward your bill. Credits stack and roll over; on Free they wait until you upgrade. Banked credit stops at $200.

Yes, on your first payment. If MyVocalStudio isn't right for you, ask from Support → Contact our team in the app within 30 days of your first payment and we'll refund it in full. After that, canceling stops future charges; it doesn't refund the current month.

Straight into your own Stripe account. We never hold your money.

No. We charge for the plan and nothing else.

Yes. You choose whether to pass the processing fee to your students or absorb it.

By email on every plan, including Free. Text reminders come with Solo and Ensemble. Students using the app also get notifications.

Solo includes 250 texts a month. On Ensemble, every teacher (up to 6) adds 250 to one shared allowance for the whole studio, so a busy teacher can use more than a quiet one. If you reach the limit, reminders keep going out by email and in the app.

Yes. Connect Google Calendar and your lessons are written to it and kept up to date. You can also import existing lessons from it, or subscribe to your schedule from Apple or any calendar app.

Yes. Set how late is too late and what a late cancellation costs (a flat fee, a percentage, the full lesson, or one lesson from a package), and it's applied automatically.

Yes. Connect Zoom, or Google Calendar for Google Meet, and a link is created for each online lesson automatically.

Yes. Set up a recital, workshop or group class with tickets, capacity and registration. Free runs one event at a time; Solo and Ensemble run as many at once as you like.

Yes. A parent can book, pay and get reminders for their child, while the lesson history stays with the student.

No. Younger students don't need their own contact details.

Only if you allow it. Access is set per person, so a teacher can run their own week without seeing studio-wide revenue or anyone else's pay.

Set each teacher's pay as a flat rate per lesson, an hourly rate, or a percentage split. Monthly pay summaries are calculated for you.

Yes. Students, lessons, packages and payments, from Settings in one click. No support ticket needed.

A studio with students or lessons in it is kept for 30 days first, so you can change your mind. One button in the email or on your dashboard stops it. After that it's gone for good. An empty studio is removed right away. Export your data first if you want a copy.